General Terms & Conditions

These General Terms and Conditions (hereinafter referred to as ‘GTC’) apply to all contracts concluded between FreeVenture GmbH, Planegg (hereinafter referred to as ‘FreeVenture’) and its respective contractual partner (hereinafter referred to as ‘Lessee’) for the temporary, paid provision of a motorhome (hereinafter referred to as ‘Rental Vehicle’) and/or any accessories and additional equipment (hereinafter also referred to as ‘Rental Items’ together with the Rental Vehicle) in the version valid at the time the respective contract is concluded.

Lessees are exclusively consumers. Use of the rental items for commercial purposes is expressly prohibited.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. In contrast, an entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

Individual agreements made with the tenant in individual cases (including collateral agreements, supplements and amendments) shall always take precedence over these GTC.

The following references to the validity of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions shall therefore apply unless they are directly amended or expressly excluded in these GTC.

The subject of the contract is the rental of a hire vehicle and, if applicable, other rental items. In addition, the contract may contain other elements, in particular purchase and service contracts. However, FreeVenture does not owe the provision of a package holiday within the meaning of § 651a BGB. The regulations on the package holiday contract (§§ 651a ff. BGB) are therefore neither directly nor correspondingly applicable to the contract between FreeVenture and the tenant.

2.1 The contract is concluded when the lessee and the FreeVenture GmbH agree on the conclusion of a contract in electronic form by offer and declaration of acceptance (order confirmation) by e-mail, fax or via the website of the FreeVenture GmbH or by combination of these declaration ways.

2.2 Any legal entity and natural person who is legally and contractually capable may be a lessee within the meaning of this agreement to the extent that it can assume the obligations of the agreement.

2.3 In case of doubt, the general terms and conditions (GTC) of FreeVenture GmbH have priority over other GTCs of third parties, which could apply to the present rental contract.

3.1 FreeVenture GmbH provides the lessee with the vehicle specified in the booking confirmation. In the event that the rented vehicle is not available at short notice, FreeVenture GmbH is entitled to provide an equivalent vehicle to fulfill its obligation, provided the lessee has no justified interest in an extraordinary contract termination. Depending on the vehicle, individual additional equipment may be available and can be optionally booked for an additional fee. Additional equipment must be agreed upon in writing. The agreement of additional equipment must be confirmed by FreeVenture GmbH in written or email form. Further information can be found on the vehicle details page on the FreeVenture website. The equipment of individual vehicles may vary from what is listed on the vehicle details page.

3.2 The vehicle is handed over with a full tank. The engine is filled with sufficient engine oil.

3.3 The vehicle is covered by the following insurances: Insurance coverage is included in the rental vehicle. The rental vehicle is insured against liability and fully comprehensive in the countries Albania, Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Iceland, Croatia, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, San Marino, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, Hungary, Vatican, and Cyprus. The liability insurance coverage is €100 million. The lessee's deductible for the comprehensive insurance is €1500 per damage. Comprehensive damages require a lessee's deductible of €500 per damage. Drivers under 23 years old have a lessee's deductible of €2500 per damage in comprehensive or partial damage cases. Drivers over the age of 75 years have a lessee's deductible of €5000 per damage in comprehensive or partial damage cases. The lessee has the option to reduce the deductible amounts through various performance packages offered by the lessor on the FreeVenture website in the Conditions section. The liability reduction/deductible applies exclusively to comprehensive damages and only if there is no breach of obligation or gross negligence, as in such cases, the lessee is also liable for the full amount of the damage. Damages to the awning, the interior of the vehicle, or the pop-up roof are not considered comprehensive damages and must be fully covered by the lessee.

4.1 The rental period extends from the agreed-upon handover to the final return, as documented during online booking. In case of a delayed return by more than one hour, in addition to another regular daily rental fee, a penalty of 50 euros is incurred. Each subsequent hour also costs 50 euros per commenced hour. If a subsequent renter incurs damages as a result, the lessee, who returned the vehicle late, is responsible for covering the compensation costs for the subsequent rental.

4.2 In case of delayed return exceeding one hour we charge 50€ compensation. Every additional hour will be charged with 50€ per started hour. If your delay causes damage to the next lessee, you will additionally have to pay the sum of indemnity of the following rent.

4.3 The ordinary termination of the rental contract, in particular before the start of the contract, is excluded. The right to extraordinary termination, the right to contest the contract or to withdraw from the contract in accordance with the statutory provisions shall remain unaffected by this. An extraordinary right of termination shall be based in particular, but not exclusively, on the breach of the duties of the lessee specified in Section 14.

5.1 When handing over the vehicle, the hirer must present a valid driving license, a valid means of payment as well as a valid identity card or passport, at least in Germany (for journeys abroad for the respective countries), required for driving the vehicle. If the lessee cannot present these documents when handing over the vehicle, FreeVenture GmbH reserves the right to withdraw from the rental contract; claims of the lesee due to non-fulfillment are excluded in these cases. Any costs incurred by the lessor up to that point, or any loss of profit or any other damage resulting from the rescission, shall be reimbursed by the lessee.

5.2 The vehicle may only be driven by the hirer or by the driver specified within the pickup protocol. The lessee is liable for the fault of the additional driver named by him.

5.3 The lessee and/or driver must be at least 18 years old and have a minimum of 1 year continuous driving experience with a comparable motor vehicle, but at least with a passenger car. Proof of this can only be provided through a driver's license or another official document.

5.4 If several lessees have become contractual partners, they shall be jointly and severally liable.

5.5 Unauthorised drivers are persons who do not meet the requirements of this section; they are not authorised to drive the vehicle. A violation of this regulation entitles the lessor to immediate withdrawal or immediate termination of the contract.

The lessee is liable for any damages incurred as a joint and several debtor.

5.6 The unauthorized driver is not covered by insurance or additional services offered by FreeVenture GmbH. Coverage is then provided exclusively within the scope of statutory liability insurance (indispensable insurance cover).

6.1 The contractual territory in which the vehicle may be operated includes the national territories of the following nations: Albania, Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Iceland, Croatia, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, San Marino, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, Hungary, Vatican, and Cyprus. 

6.2 On request, the contract territory can also be extended by individual contracts. The agreement must be made in writing.

6.3 The lessee is responsible for familiarizing himself with the country-specific laws, in particular traffic and regulatory regulations and toll obligations. This applies in particular to the proper equipment and technical specifications of the vehicle. The lessee is liable to FreeVenture GmbH for violations of these obligations. The FreeVenture GmbH has in the case of the claim as a vehicle owner e.g. by fine and warning fines an exemption claim against the lessee for such breaches of contract.

7.1 The vehicle, the registration certificate Part I/vehicle registration certificate and a key shall be handed over to the lessee at the agreed place of delivery ready to drive. The vehicle is fully refueled, tested with all operating fluids and cleaned inside.

7.2 The lessee is obliged to inspect the vehicle before handing it over. On the occasion of handing over the vehicle, a handover protocol to be signed by FreeVenture GmbH and the lessee will be drawn up in which all obvious defects and complaints, as well as the speedometer status, are to be recorded. Defects asserted later by the lessee can no longer be considered.

7.3 In some cases it may happen that bicycle racks are mounted on the rented vehicle – although they have not been expressly booked by the lessee – in order to maintain the smooth progress of the rental business. The lessor is not obliged to dismantle the bicycle carrier.

8.1 The rental agreement ends upon expiry of the rental period agreed upon in the rental agreement. If the lessee continues to use the vehicle after expiry of the agreed rental period, the rental relationship shall not be deemed to have been extended. § 545 BGB does not apply, not even analogously.

8.2 If the return time is exceeded by more than one hour, the lessee, without prejudice to further liability, is obligated to pay compensation for the exceeding period. This is calculated as outlined in 4.1. The lessee has the opportunity to prove that no or lesser damage has been incurred by FreeVenture GmbH.

8.3 The lessee is obliged to return the vehicle to FreeVenture GmbH at the end of the rental period with a full tank of fuel, cleaned inside and in an operational condition at the place of delivery at the agreed return time. Registration certificate part I/vehicle license and key must be returned to FreeVenture GmbH.

8.4 If the lessee violates his obligation to clean in whole or in part, a cleaning lump sum of at least 100 euros shall be due. If the lessee does not return the vehicle with a completely filled fuel tank, FreeVenture GmbH will take over the refueling. For this additional service, FreeVenture GmbH demands an expense allowance of 19 Euro in addition to the fuel costs incurred.

8.5 Upon return, the hired object shall be inspected in the presence of the hirer, whereby the result of the inspection shall be recorded in a return protocol to be signed by both parties. If damage is found which is not listed in this contract or in the handover protocol, it is assumed that the hirer is responsible for the damage, unless the hirer proves that the damage already existed when the vehicle was handed over. In the event of damage, the lessor shall invoice the damage within 14 days of the return of the vehicle. If hidden damages, e.g. due to external contamination, are not recognizable during the inspection of the vehicle, the unobjected return of the vehicle does not lead to a negative acknowledgement of debt by the lessor.

8.6 If the lessee does not return the vehicle or the vehicle key – even through no fault of his own – to FreeVenture GmbH at the end of the agreed rental period, FreeVenture GmbH is entitled, for the duration of the withholding, to demand a fee as compensation for use at least in the amount of the previously agreed rental fee; the right to assert further damages is reserved.

8.7 Furthermore, FreeVenture GmbH reserves the right to file a criminal complaint with the responsible authorities for all conceivable legal reasons in the event of non-notification of a delayed return.

8.8 If the vehicle is returned at an earlier time, there is no entitlement to reimbursement of part of the rental costs.

10.1 The lessee must pay FreeVenture GmbH the rent agreed in the rental agreement. The duration and day of the rental have an influence on the pricing.

10.2 The rental price includes the provision of the vehicle for the rental period specified in the rental agreement. Also covered are the costs for maintenance, technical maintenance and wear-and-tear repairs as well as the agreed insurance cover. The prices published on www.off-campers.com at the time of the conclusion of the contract include VAT (19%).

10.3 A one-off service fee of 95 Euro is due for each rental. This must be paid together with the rental price.

10.4 Furthermore, the rental includes (i) motor vehicle liability insurance, (ii) partial coverage insurance, (iii) fully comprehensive insurance, (iv) European cover letter, (v) emergency management service.

10.5 The costs for fuel, necessary lubricants (engine oil), as far as necessary, as well as for any necessary internal cleaning shall be borne by the lessee.

10.6 Additional services and products can be booked for an additional charge in accordance with the price list for additional services.

10.7 Open payments have to be transferred to the following account.

Account holder:

FreeVenture GmbH

IBAN: DE29 7009 3200 0002 6995 24

BIC: GENODEF1STH

Intended use: Invoice number

10.8 Discounts of the FreeVenture GmbH can not be combined.

10.9 An invoice in electronic form (by mail) is automatically agreed upon payment.

12.1 To secure FreeVenture GmbH’s claims arising from the rental relationship, the lessee shall pay FreeVenture GmbH a security deposit in the amount of EUR 1500 in (words: Euro one thousand five hundred). The deposit shall be paid by credit card upon handover at the latest. The rented vehicle will not be handed over without the deposit. The lessee has the possibility to reduce the amount of the deposit in different service packages – offered by the lessor on the Off website in the section Conditions.

12.2 The security deposit will be released upon the termination of the rental agreement if the vehicle is returned in the contractual condition and any contractually stipulated claims, especially special fees, no longer exist. The actual release duration may take up to 6 weeks.

12.3 When the vehicle is handed over at the beginning of the rental period, any existing damage to the vehicle shall be recorded in writing and the written record shall be handed over to the hirer. The deposit will be refunded non-cash by bank transfer after return of the vehicle in the contractually owed condition within 4 to 6 weeks.

Liability of the lessee for defects or damages caused by them, concealed or hidden, which due to their nature can only be determined by the lessor after the fact, remains reserved. The general legal requirements apply here.

13.1 FreeVenture GmbH hands over the vehicle to the lessee in a usable and roadworthy condition.

13.2 The vehicle is cleaned inside and outside.

13.3 The exact condition of the vehicle results from the handover protocol to be drawn up jointly by the lessee and FreeVenture GmbHwhen the vehicle is handed over and from the return protocol when the vehicle is returned. These protocols shall form an integral part of this agreement.

13.4 If repairs are necessary during the rental period to maintain the operational and traffic safety of the vehicle, the lessee may only carry out the repair himself or commission such repair orders if FreeVenture GmbH has expressly agreed to this in writing or if the anticipated costs do not exceed 50€. Repair costs will only be reimbursed upon presentation of proper receipts unless the lessee is liable for the repair itself. The time spent by the lessee on repairing or repairing the equipment himself shall not be remunerated.

13.5 If the lessee identifies a defect in the vehicle that significantly impairs its usability and requires extensive repairs, they must immediately notify FreeVenture GmbH. If the defect cannot be promptly rectified through immediate repair, meaning within 3 working days by a contractual workshop, both contracting parties have the right to terminate the contract without notice. Proof from an expert or workshop in written form is required for this. There is no entitlement to alternative accommodation for the duration of the repair. The lessee remains obligated to pay the agreed-upon rent until the vehicle is returned to its pickup location. If the vehicle is unroadworthy, the time of confirmation by the workshop applies.

13.6 In the event of impaired drivability preventing the lessee from continuing the journey, FreeVenture GmbH provides emergency management. In such cases, the emergency management can be contacted at the phone number: +49 (0) 8141 396 3000, or the hotline provided by FreeVenture GmbH. The offered assistance package is based on the manufacturer's specifications.

For all vehicles with a Volkswagen manufacturer chassis, the contractual territory includes the countries Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Croatia, Luxembourg, Lithuania, Latvia, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, and Hungary.

For all vehicles with a Mercedes Benz manufacturer chassis, the contractual territory includes the countries Albania, Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Iceland, Croatia, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, Hungary, and Cyprus.

For all vehicles with an Opel manufacturer chassis, the contractual territory includes the countries Andorra, Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Iceland, Croatia, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, Hungary, Vatican, and Cyprus.

For all vehicles with a Citroën manufacturer chassis, the contractual territory includes the countries Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Iceland, Croatia, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, San Marino, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, Hungary, and Cyprus.

For all vehicles with a Fiat manufacturer chassis, the contractual territory includes the countries Belgium, Bosnia and Herzegovina, Bulgaria, Germany, Denmark, Estonia, France, Finland, Greece, Great Britain, Italy, Ireland, Croatia, Luxembourg, Lithuania, Latvia, Montenegro, Netherlands, North Macedonia, Norway, Austria, Portugal, Poland, Romania, Sweden, Slovak Republic, Spain, Switzerland, Serbia, Slovenia, Czech Republic, and Hungary.

If a country outside the listed countries is traveled to with a vehicle from the respective manufacturers, the lessee bears the costs for towing services and any subsequent costs. These include, for example, the lessee's own return journey or the return transport of the vehicle. Mobility guarantee is not offered accordingly.

14.1 The lessee is obligated to handle the vehicle with care and expertise, adhere to all relevant regulations and technical rules for usage, especially regular checks of motor oil level, AdBlue level, water level, and tire pressure, as well as scheduled inspections. The lessee must regularly verify that the vehicle is in roadworthy condition and lock the vehicle properly. Measures such as refilling motor oil must be carried out properly by the lessee. Attention must be given to the suitability of the motor oil being added. In case of refueling the wrong fuel or adding the wrong motor oil, the lessee is liable for the costs incurred through towing the vehicle and/or repairing the damage. Furthermore, the lessee must pay attention to warning lights on the vehicle display and take necessary actions as per the user manual. In case of doubt, the lessee must contact FreeVenture GmbHat +49 (0)8141 396 3000.

14.2 The lessee, as well as the driver(s) named by him, is/are exclusively entitled to drive the vehicle and may not hand over the vehicle to third parties, unless FreeVenture GmbH gives its prior written consent.

14.3 The FreeVenture GmbH must be notified immediately of any defects and damages, accidents and thefts etc. that have occurred on the vehicle. In case of theft of the vehicle, the lessee or the driver(s) is/are obliged to provide FreeVenture GmbH immediately with a copy of the criminal complaint together with the vehicle keys and the vehicle documents, if these were not also stolen.

14.4 The lessee may only use the vehicle in the areas listed under 6.1. Outside these boundaries, there is no insurance coverage in the motor vehicle insurance. If the lessee intends to use the vehicle in other countries and regions, written prior consent from FreeVenture GmbH is required. In such a case, FreeVenture GmbH undertakes to provide an appropriately expanded insurance coverage.

14.5 The rental vehicle must be cleaned inside (swept, vacuumed and wiped) and handed over to the lessor by the lessee. The lessor shall be responsible for any further interior and exterior cleaning.

Any cleaning costs incurred for heavy soiling, e.g. on the upholstery, on the interior ceiling or interior walls will be retained from the deposit and charged with a minimum special cleaning flat rate of 200€, whereby the lessee is permitted to prove that no damage was incurred at all or that the damage was significantly lower than the special cleaning flat rate. Likewise, the renter has to bear the costs of an exterior cleaning in case of very heavy soiling (e.g. mud).

If the rental vehicle is not properly cleaned inside (swept, vacuumed and wiped) handed over, a special cleaning fee of 100€ will be charged, whereby the lessee is allowed to prove that damage has not occurred at all or is significantly lower than the special cleaning fee.

14.6 The lessee is obliged to protect the vehicle against overloading in every way. Especially the lessee commits to sticking to the traffic regulations of the respective countries. Driving is only allowed with a closed and secured gas bottle. In principle, the vehicle may only be used on public roads. In particular, the use for the following purposes is excluded:

14.7 The lessee assures that he will not drive the vehicle if he is not in a roadworthy condition, in particular, but not exclusively, not under the influence of alcohol or other intoxicating substances, but also in a roadworthy condition due to, for example, illness or fatigue.

14.8 The lessee and the driver are obliged to make sure, that the car is locked and the – possibly available – anti-theft device is activated, at all time when the vehicle is parked or unattended.

14.9 The vehicle must not be damaged by driving into water, by contact with salt water, by driving through flooded areas, by driving in sand or on dirty streets.

14.10 The lessee is obliged to properly secure the cargo so that it does not cause any damage to the vehicle and does not pose any risk to the passengers. The applicable statutory regulations on load securing must be observed. The lessees are liable to FreeVenture GmbH for all consequences resulting from the violation of the above obligations. Failure to do so may affect a possible claim for damages against the lessee.

14.11 When renting vehicles with an AdBlue® tank, the lessee must ensure that the AdBlue® tank is always sufficiently filled. The lessee, the driver(s), and their agents are fully liable for violations of the above obligation committed during the rental period; the lessee indemnifies the lessor from all claims that authorities or other third parties may assert against the lessor due to non-refueling of the AdBlue® tank, especially fines and warning fees. The lessee takes over a sufficiently filled AdBlue tank at the beginning of the journey. The lessee is obliged to regularly check the AdBlue tank and promptly refill it at their own expense in case of warning signals. If a vehicle stops due to ignoring warning notices, causing further damages, the lessee is solely responsible and must bear the costs.

14.12 The vehicle must not be damaged by immersion in water, contact with saltwater, driving through flooded areas, driving on sand, or dirty roads.

16.1 In addition to this contract, the handover protocol shall be decisive for the contractually agreed quality. The lessee has checked that the vehicle corresponds to his desires and needs before conclusion of the contract.

16.2 The strict liability of FreeVenture GmbH for initial defects and negligence according to § 536a Abs.1, Alt.1 BGB is excluded. The liability of FreeVenture GmbH for intent and gross negligence remains unaffected.

16.3 The lessee notifies FreeVenture GmbH immediately of any defects and explains in writing the detailed circumstances of the occurrence. Otherwise, a fine of 1000€ may occur for the lessee.

16.4 The vehicle is insured in accordance with section 1.4. In the event of willful or grossly negligent destruction, damage or willful or grossly negligent destruction of the vehicle, the lessee must compensate the damage. Several lessees are jointly and severally liable.

16.5 FreeVenture GmbH does not assume any liability for items brought in by the lessee or his fellow travelers, or by the driver(s), which are left behind in the rental object upon return. This does not apply in the case of intent or gross negligence on the part of FreeVenture GmbH, its representatives or vicarious agents.

16.6 In all other respects, the statutory provisions on liability for defects shall apply subject to the General Terms and Conditions.

16.7 FreeVenture GmbH charges a handling fee of 19,00€ for the handling of a traffic violation committed by the lessee (e.g. excessive speed, illegal parking) or a criminal offense.

16.8 The lessee is responsible for all toll fees, whether paid on-site or in advance by bank transfer. For trips to Norway, Denmark, Ireland, Hungary, Portugal, and the UK, the lessee undertakes to inform themselves in advance about payment modalities at www.autopass.no. Additionally, the lessee is obligated to register online at www.epcplc.com/rental before the trip and deregister after the journey. The vehicle registration number can be added to the registration after receiving the vehicle. For Sweden, the lessee must register in advance at www.epass24.com. Failure to comply will result in a processing fee of €19.00 for each payment request.

16.9 In case of loss of the vehicle license, FreeVenture GmbH charges an amount of 200€.

17.1 The FreeVenture GmbH pays compensation for futile expenses, no matter for which legal reason (e.g. from legal and similar contractual obligations, material and legal defects, breach of duty and tortious act), only to the following extent:

17.2 FreeVenture GmbH has the right to raise an objection of contributory negligence.

The processing of the lessee’s personal data is necessary for the execution and fulfillment of the rental contract. The scope of data processing, including the relevant legal basis and further information in accordance with Article 13 of the GDPR, is detailed in FreeVenture’s Privacy Policy, available at [www.vanever.com/datenschutz](http://www.vanever.com/datenschutz).

Data will not be shared with third parties as a rule. However, data may be disclosed in specific cases to governmental authorities or private service providers (e.g., parking operators or toll operators). Data may also be shared with third parties for contractual purposes (e.g., insurance providers, debt collection agencies, legal representatives).

By using the vehicle's navigation system during the rental period, any entered navigation data may be stored. The same applies to the pairing of mobile phones or other devices with the rental vehicle. If the lessee wishes for such data to no longer be stored after the vehicle’s return, they are responsible for deleting it prior to return.

This can be done by resetting the vehicle's navigation and communication systems to their factory settings. Instructions for this process can be found in the user manual located in the glove compartment. FreeVenture is not responsible for deleting such data.

The lessee is not permitted to assign claims arising from the rental agreement to third parties, such as spouses or additional travelers. Similarly, other claims cannot be asserted in the lessee’s own name.

The rental vehicle remains the property of FreeVenture.

If the accident has been recorded by the police, FreeVenture’s claims for damages against the lessee will only become due once FreeVenture has been able to review the investigation file. The limitation period begins no later than six months after the vehicle is returned.

The contract is governed exclusively by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), provided the rental takes place at a FreeVenture location in Germany. If the lessee is a consumer renting at a location outside of Germany, the mandatory consumer protection regulations of the lessee’s country of habitual residence apply.