Vanever station Augsburg

Everything was great and the staff was very nice. Thank you for the cool camper

I loved my VW California! Great service - all with a reasonable price. I wouldn’t hesitate to rent again or recommend to all who want to campervan through Europe. I couldn’t have had a better experience from pickup till drop off! Thanks heaps - Gavin from Canada.

We rented “Ole” here and spent 3 weeks with him in Sweden. Super friendly handover with little surprises. Everything went without any problems! In any case, we can only recommend Off!!!

Best service I have ever received from a rental company. Delivery went smoothly. But it was when I had to return the Van that I was met by the most charming staff ever. First, I'm way too late to return, which she quickly understands and literally runs with me to finish faster so I can catch a flight. There were several things I had forgotten to do, but the lady helped me with everything. Many thanks to OFF for allowing me to rent with you and many thanks to Alma for making my journey home the highlight of my holiday. 5/5 to OFF, 10/5 to Alma for the best service. will use OFF every time, and hope Alma will be there to receive me at check-in 🤩🙏🤩

Had an absolutely lovely trip to Norway. Very very happy again!!! I can also highly recommend this station because the colleagues on site are very friendly and uncomplicated.

We are very satisfied with the vehicle (VW Grand California) and company. The contact was problem-free and there was always quick feedback on questions in advance. Everything went smoothly during the vacation, so no questions necessary. The camper was new and well equipped, nothing was missing. We were very happy - it was our first motorhome holiday! Gladly again!

Loved our campervan trip in Germany! Thanks OFF Camper. We loved our trip in the VW Ocean along the Baltic coast. Germany is so well set up for Wohnmobiling! The van was available and clean. Sönke did a GREAT job (both at pick up and drop off) explaining how everything worked, walking us through the van's features and going through the protocols. No issues there. Great work Sönke! The offer to take a few basics (beer and ketchup in our case) to get us started was also a nice touch. Price was also decent compared to the competition. Couple of feedback points for OFF Camper. Agree with others: 1) the included equipment is a bit basic. We were OK with it - we camp alot and brought some of our own stuff - NBD. 2) The check engine light came on in the van - the WhatsApp help line took a while to answer, but it did help (thats a good service), and suggested that we take the van to VW to diagnose. Not really impressed with this - for the amount we were renting the van for, didn't expect to have to spend time to diagnose an issue ourselves (eventually we took it back to the Off base and they plugged it in and gave us the OK - but that took time) 3) The service in the office should be better than it was. It took way more effort on our part to get someone's attention. It is a great product with lots of choice - unfortunately this means that they are popular! Our trip was a Tuesday to a Thursday, in the summer yest, but not a busy weekend. The service at the Hamburg location was OK, when we could finally get someones attention! There are a couple of other reviews here saying the same - its not clear who can help. There are 'Off people' around, who clearly were not busy, but weren't interested in engaging with customers. Even when I went looking, I was told that someone would be with me soon. Made us feel like we weren't important. Pretty poor service tbh. Enough to knock a star off sadly.

One of the best rental companies you can find in the area. The prices are cheaper than from others, but the service is even better. Easy procedure when booking and collecting the van. The cars are in superb condition (felt like nearly new) and very comfortable. You get unlimited millage, you get a few items like food for free at the pick up and you dont need to wash the car before returning, just normal cleaning inside. The staff is really friendly, in our case it was Mirko from Halle. Thank you so much, we had a great time!

My first holiday with the camper to Denmark. From the booking via the website, where everything that awaits you is listed in detail, to the handover during collection and return, everything went extremely relaxed and professionally. When picking up/handing over, everything was explained very well by the employees, like what works or what to do if something doesn't work. The camper was in top condition and clean. The reminders via email were also very good. 1 day before collection and 1 day before return everything that still needs to be done is listed in detail. The employees in Halle are super friendly and nice. It was a very nice vacation in Denmark. It won't be my last either. Next time I would like to rent an off-camper again. :)

This team are fantastic. Communication was outstanding, the camper presented and explained with ease, now I hope I don't do any damage!!!! Thanks so much for making it so easy.

vanever vanever, we're meant to be together

Super! VANEVER is still a fairly young company and values ​​great service, personal support and top modern vehicles that are superbly equipped. Camping chairs, tables, crockery, cutlery, etc. are also included in the price. This means there are no hidden costs. Plus, they were just super nice and supportive. THIS is how you want to be sent on vacation! :) Thank you, we'll be back!